Real-World Use Cases
Attendee registering at a event using Minigma smart touchpoint with QR code on tablet
The future of customer engagement — made simple
Imagine product displays that respond instantly, loyalty experiences that reward customers in the moment, and information unlocked with a simple tap or scan. Minigma brings digital engagement into the physical world — seamlessly, intuitively, and without friction.
Use Cases
Smart touchpoints for real-world use cases
Minigma smart touchpoints are designed to fit naturally into how your brand communicates — whether that’s through product packaging, in-store displays, hospitality experiences or professional environments.
Instead of listing endless scenarios, we group our most common use cases into a few clear categories. Each one shows how smart touchpoints can enhance engagement, share information instantly and create more intentional customer interactions.
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Bring your products to life with smart touchpoints that connect customers to digital content instantly. From product authentication and brand storytelling to after-care guidance and loyalty journeys, Minigma helps create richer, more intentional moments at the point of interaction.
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Create smoother, more memorable guest experiences. Smart touchpoints can be used for menus, check-ins, room information, event access or personalised interactions — all delivered through a simple tap or scan.
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Add depth, authenticity and trust to garments and accessories. Smart tags can share brand stories, care instructions, sustainability details or product verification — seamlessly linking each physical item to its digital identity.
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Transform how you share information and engage with clients. Smart business cards, onboarding touchpoints and client-facing materials help you communicate clearly, professionally and without friction.
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Have a unique idea or a specific customer journey in mind? We’ll help you design a solution that fits. Every Minigma project is fully tailored, so you’re never limited to standard formats or predefined use cases.